WHAT WE COLLECT

Information You Choose to Share

We may collect your name, email address, and any health-related information you voluntarily provide, such as symptoms, wellness goals, or cycle information. This information is used only to personalize your educational experience within the Patra Health platform.

We do not collect sensitive financial information, government IDs, or any data beyond what is necessary to provide our educational services.

HOW WE USE IT

Educational Purposes Only

Patra Health is an educational wellness platform. Any health information you share is used exclusively to provide you with personalized educational content, plans, and resources. We do not provide medical diagnosis, treatment, or medical advice.

Important: The information and content provided by Patra Health is for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.

CALIFORNIA RIGHTS — CCPA & CMIA

You Are in Control of Your Data

Under the California Consumer Privacy Act (CCPA) and the California Confidentiality of Medical Information Act (CMIA), you have the following rights:

• Right to Know: You have the right to know what personal information we collect, how it is used, and with whom it is shared.

• Right to Delete: You may request deletion of your personal information at any time by contacting us at info@patrahealth.com.

• Right to Opt Out: You have the right to opt out of the sale of your personal information. Patra Health does not sell personal data.

• Right to Non-Discrimination: We will never treat you differently or deny you services for exercising your privacy rights.

• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
  

To exercise any of these rights, please contact us at info@patrahealth.com. We will respond to verified requests within 45 days as required by California law.

HIPAA NOTICE

We Take Health Information Seriously

While Patra Health is an educational platform and not a covered healthcare provider under the Health Insurance Portability and Accountability Act (HIPAA), we voluntarily adopt HIPAA-aligned data protection practices for all health-related information you share with us.

This means:

• Any health-related information you share is treated as sensitive and confidential

• All data is stored securely using industry-standard encryption

• We never sell, trade, or disclose your health information to third parties

• We do not share your data with advertisers, data brokers, or insurance companies

• We will only disclose information where explicitly required by law

We recommend consulting a licensed attorney or HIPAA compliance specialist to verify whether your specific use case requires additional protections or formal Business Associate Agreements (BAAs).

OUR DATA PROMISE

We Will Never Sell Your Data

Patra Health will never sell, rent, license, or trade your personal or health information to advertisers, data brokers, insurance companies, employers, or any third party, ever. Your data exists solely to serve you and improve your educational wellness experience.

We do not run advertising. We do not monetize your information. Your trust is the foundation of everything we do.

DATA SECURITY

How We Protect Your Information

• All data is transmitted using SSL/TLS encryption

• Personal and health data is stored in encrypted databases

• Access to your data is strictly limited to authorized personnel only

• We conduct regular security reviews of our systems and practices

• In the event of a data breach, we will notify affected users as required by California law (within 72 hours)

CONTACT US

Questions About Your Privacy?

If you have any questions, requests, or concerns about this disclosure or how your data is handled, please contact us:

Email: contactus@patrahealth.ai

Mailing Address: Patra Health, Privacy Office, 9 Pacific Queen Passage, Corte Madera, California, 94925